Managed IT and Day-to-Day Support

Before the platform, this was the whole business — and it still matters, because the ambitious stuff does not work if the fundamentals are broken. Since 2008 we have run IT for law firms, CPAs, financial advisors, marketing agencies, technology companies, online retailers, and a lawn care business, mostly across Central Florida.

That range is deliberate. A dozen industries teaches you which problems are universal and which are specific to how your business actually runs.

What We Handle

Workstations and users — setup, moves, joiners and leavers, the daily interruptions
Servers and cloud — on-premise, hosted, or the awkward hybrid most businesses are actually living in
Networks and connectivity — firewalls, switching, wireless, circuits, and the multi-site links between them
Telephony — phone systems, porting, call routing, and voicemail that reaches the right person
Line-of-business systems — the practice management, accounting, or scheduling platform your business is built on
Vendor wrangling — dealing with the carrier, the software company, and the hardware supplier so you do not have to

How We Work

You talk to the person who knows your systems. There is no tier-one queue, no ticket that gets escalated three times before it reaches someone who has seen your network.

We would rather prevent the outage than bill for the emergency, so we document what we build and tell you when something is heading for trouble — including when the honest answer is that a system has reached the end of its life.

Engagements are scoped to the business, not sold from a menu. Tell us what you are running and we will give you a straight assessment.